Buying with confidence at Hartstone by Aster

Your protected, transparent and stress-free new build buying experience.

At Hartstone by Aster, we’re committed to giving every buyer a clear and supportive journey into their new home. For our open market sale homes, Aster follows the UK’s leading Consumer Codes for new build properties, helping ensure fairness, transparency and confidence from enquiry to after sales care. You can find out more here.

Consumer Code Scheme PDF

Important: what about shared ownership homes?

The Consumer Code for Home Builders and the Consumer Code for New Homes do not apply to Shared Ownership properties. These Codes cover only open market sales, not homes purchased through Shared Ownership schemes.

How Hartstone by Aster protects your open market home purchase

1. Clear, accurate information upfront

You’ll receive transparent details about your home, including plans, specifications, timelines and energy details, so you can make confident choices.

2. A fair, transparent buying process

Open‑market buyers benefit from a regulated sales process, including a helpful 14‑day cooling‑off period at the reservation stage.

3. Support tailored to your needs

If you need extra help understanding documents or timelines, our team is here. The Codes require fair support for anyone who may need additional assistance.

4. Build quality & after‑sales care

Hartstone by Aster homes are built to strict quality standards. The Codes set expectations for construction and customer service during the after‑sales period.

5. Independent dispute resolution

If something doesn’t go to plan, open‑market buyers can access an impartial, low‑cost dispute‑resolution service.

Start your Hartstone story

Whether you’re exploring luxury open market homes, enquiring about shared ownership, or considering a rental home, our friendly team are here to help.

Register your interest to receive news, launch updates and availability; your next chapter in Christchurch, Dorset begins at Hartstone by Aster.

Barrack Road, Christchurch, Dorset, BH23 2AW

Our construction team are currently working at Barrack Road, Christchurch. However, our sales team is not based at the development and cannot take enquiries there.
Please contact us directly with any queries - we’re always happy to assist.

The information contained in this website is for general information purposes only. The information is provided by Aster Group and while we will try to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.